Privacy Policy

Service First Federal Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law we are required to give you this privacy notice. It describes our credit union’s privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

Click here to download our Privacy Policy.

If after reading this notice you have questions, please contact us at 605-336-1047, or write to:

Service First Federal Credit Union
3901 E. 10th Street
Sioux Falls, SD 57103

Information We Collect About You

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications and other forms.
• Information about your transactions with us.
• Information we receive from a consumer reporting agency.
• Information obtained when verifying the information you provide on an application or other forms.

This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.We may disclose all of the information we collect, as described above, as permitted by law.

Parties Who Receive Information From Us
We may disclose nonpublic personal information about you to the following types of third parties.

• Financial service providers such as insurance companies, mortgage service companies and securities broker-dealers.
• Non-financial companies such as consumer reporting agencies, data processors, check/share draft printers financial statement publishers/printers, plastic card processors and government agencies.

Disclosure of Information to Parties That Provide Services to Us

In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to other financial institutions with whom we have joint marketing agreements, to other companies that perform marketing services on our behalf, or to nonaffiliated third parties for the purposes of processing and servicing transactions that you request or authorize, so that we may provide members competitive products and services.We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.

Our Web Privacy Policy

If you visit our website, Service First Federal Credit Union collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.If you link to another site from any of our pages you are leaving our site pages and we cannot be held responsible for any information that may be gathered at a linked site. Please be advised that Service First Federal Credit Union does not represent either the third party or you, the Member, if you enter into a transaction. Further, the privacy and security policies of the linked site may differ from those practiced by Service First Federal Credit Union.